Midi

If you believe your debit card, PIN, or security credentials (as defined below) have been lost or stolen, or if you believe an electronic fund transfer has been made without your permission, contac...

Remember that this action is irreversible. Once your account is deleted, you won't be able to create a new one without contacting support and making a formal request to reactivate a deleted account...

If you don't receive your SMS, it might be in your SPAM folder. If you can't find it there, request a new one.If you still don't receive the SMS, contact support through our chat or by sending an e...

By default, Midi sets the default language on your device. If your device's language isn't available, English will be assigned as the default language. You can change the language at any time by fo...

You can try to verify your identity up to three (3) times. If on the third attempt we identify that the documents have some type of problem or do not match the person registering, you must contact ...

Facial recognition is a system that allows a person to be identified by analyzing their facial biometric characteristics, in order to verify your identity and ownership of the documents provided.Ad...

All registered Midi users must sign the W-8BEN form to verify they are not U.S. taxpayers and to open their bank account. Furthermore, the signature will need to be updated every 2 years. You will ...

An identification number is required to complete Form W-8BEN, sign it, and open a bank account.

If you are or have ties to a Politically Exposed Person, you will not be able to create a Midi account. You must disclose this information during the registration process.

If you don't receive the verification code for your phone number via SMS during the registration process, it's possible that your number is already registered. If you're not receiving the SMS and b...