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FAQs

  • How do I register in Midi?
  • In which countries does Midi operate?
  • What are the requirements for registration?
  • How many times can I request the SMS code?
  • Acceptance of the terms and conditions.
  • What do I do if I can't find my address?
  • What happens if the email address used for registration is incorrect?
  • How can I update my first or last name?
  • What happens if I enter my date of birth incorrectly?
  • What happens if I don't verify my identity?
  • What if I am not a citizen of the country where I reside?
  • What do I do if my ID document is not on the list?
  • What happens if I don't receive the SMS?
  • Identity verification attempts.
  • What is facial recognition performed for?
  • Is it mandatory to sign the W-8BEN document?
  • Is it mandatory to have a tax identification number?
  • What happens if I am or have a relationship with a PEP (Politically Exposed Person)?
  • How do I know I'm already registered with Midi?
  • How do I access my account if I have the app installed and logged in on my device?
  • How do I access my account from another device?
  • How long does my identity verification take?
  • Why was identity not verified?
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