- Open the Midi app on your mobile device.
- Tap “Register”.
Country of residence
▪ Tap the country of residence field to select yours.
▪ Select your country of residence from the list provided.
Note: Currently, Midi is available to users located in (list of countries). Service availability may vary and is subject to regulatory, operational, and eligibility requirements.
▪ Tap "Continue" to advance with the process.Select how you want to register
▪ Standard registration: a personal account not linked to any company.
▪ Registration with company code: use the code you received by email to create your account linked to the company.Phone number
▪ Select your phone prefix.
▪ Enter your phone number in the corresponding field.
▪ Tap "Continue" to advance with the process.
Note: Midi validates the phone number format and allows you to continue only after a valid phone number has been entered. Phone number validation does not constitute approval, account activation, or account opening.Verify phone number
▪ Enter the six (6) digit code that you will receive by SMS.
▪ If you don't receive the code, you can request a new one after 30 seconds.
Note: You can request a max of 4 codes per day.Activate notifications
▪ Tap “Activate notifications” to receive updates on your incoming funds, outgoing transfers, and requests.
Note: Enable notifications for the Midi app to receive alerts, updates, and communications related to the services available within the app.Enter your address
▪ Tap the address field to add yours.
▪ Enter your full address in the address search box.
▪ Select your address from the results that appear.
▪ Note: If you cannot find your address in the list, search for it directly on the map.
Note: If you cannot find your address in the list, search for it directly on the map. Be sure to include your house number. If you do not specify it, an error message will appear.
▪ (Optional) Add additional details to your address.Write your first and last names
▪ Please write your full first and last name in the corresponding fields.
▪ Tap "Continue" to proceed with the process.Enter your date of birth
▪ Enter your date of birth in the corresponding field.
▪ Tap "Continue" to proceed with the registration.
Note: You must be eighteen (18) years of age or older to complete the registration process.Enter your email address
▪ Enter your email address in the corresponding field.
▪ Tap "Continue" to proceed with the process.Note: Midi checks the existence of the email address, allowing you to proceed only when a valid email address has been entered. Email validation does not constitute account approval, activation, or creation. After adding your email address, you will receive an email to verify it. It is important that you verify it to ensure the security of your account.
Create your passcode
▪ Create your 6-digit passcode.
▪ This code will be necessary to access the application, verify payments, and perform other processes.Note: after your first login, you can enable biometric authentication to avoid entering the passcode manually each time.
Confirm your passcode
▪ Re-enter the 6-digit passcode to ensure it matches the one you created.
Note: if you see an error message indicating that the passcodes don't match, verify that you're entering it correctly. If the error persists, go back to the previous step and create a new passcode that you can remember.
Verify your identity
▪ Tap "Verify Identity" to begin the process.
▪ Confirm or select your nationality.
▪ Choose a document from the list for verification. The documents available depend on your nationality and country of registration.
▪ Scan your selected ID and make sure it fits in the frame and all four edges are visible. Depending on the document, you may be asked to scan the front and back.
▪ Once scanned, you'll be asked to verify its readability. Tap "My document is legible" to continue.- Verify that the document photo is clear and fully legible.
▪ Take a selfie to verify that you own the document. This selfie will be linked to your account for security reasons. If your account is recovered, you will be asked to scan your face to verify your identity.
- Make sure you look at the camera, smile, and don't wear accessories that might cover your face.
Note: you can complete verification later, but you won't be able to make transactions or access certain products or services until your identity is verified, your Midi account is created, and applicable operational, regulatory, and compliance checks are completed.
Fill and sign Form W-8BEN
▪ Enter your tax identification number in the corresponding field.
▪ Tap "Continue" to start the process.
Note: Midi checks the format of the tax identification number, allowing you to proceed only when a valid format has been entered. Tax identification number validation does not constitute account approval, activation, or creation.
▪ Verify the information and sign Form W-8BEN. You can zoom in on it by tapping the "Expand" button.
▪ Confirm the accuracy of your tax status and the declarations included in the W-8BEN form by selecting the corresponding checkbox.
▪ Tap "Sign" to proceed with signing the document.
▪ Sign inside the box with your finger and tap “Continue.”
▪ Please double-check the form information before submitting it to continue the process. You can zoom in by tapping the "Expand" button.
▪ Tap "Submit" to send the signed and reviewed document and continue with the registration process.Complete the KYC
▪ Purpose of the account?
- Choose one of the two options.
▪ What is your occupation?
- Indicate your work on the list.
▪ What is the origin of your patrimony?
- Indicate where your patrimony comes from on the list.
▪ What is the size of your patrimony?
- Select the approximate range of your patrimony.
▪ What is the source of your income?
- Choose one of the options from the list.
▪ What is your expected annual income?
- Select the approximate range.
▪ Are you a Politically Exposed Person?
- Indicate whether you, a family member, or a close associate are a PEP.Note: The information provided during the KYC process may be used for identification, verification, fraud prevention, regulatory compliance, and risk management purposes. Midi and participating financial institutions may request additional information or documentation when necessary.
All done! You only need to wait a few minutes for the review and validation process to be completed before your Midi account becomes available.
Once registration is complete, we will verify your information and notify you via push notification and email when your Midi account has been created.
In the event of a verification issue, we will inform you via notification and email. We may request that you rescan the documents, provide additional information or documentation, or contact Customer Support to resolve the verification issue