Midi

Once you receive your physical card and confirm that it is in good condition (sealed envelope, no visible damage or alterations), go to the "Cards" section within the Midi application and select yo...

To request your Midi physical card, go to the "Cards" tab and tap the "Request Card" button. On this screen, you must confirm your shipping address, and the price and estimated delivery time will b...

You can contact Midi through the following support channels:Chatbot in the Midi App: Available 24 hours a day, 7 days a week.Email: By writing to info@midi.io.Web Help Center (Help Center – FAQs): ...

Open the App Store or Play Store on your device and download the Midi app to access your account.Tap the Midi App on your device to open the application.On the welcome screen, tap the “Sign In” but...

▪    Tap the Midi App on your device.▪    To access the app, you can use your 6-digit pass code, or you can enable biometric authentication, so you don't have to enter your pass code every time you...

If you need to update your name, either due to an error or a legal name change, you must contact support through our chat or by sending an email to info@Midi.io, requesting to update your name.

No, to access Midi, you must log in from your mobile device or tablet via the application available on the App Store or Play Store. On the Midi website, you will find information about us and the a...

To access Midi on your tablet, you must have a phone number associated with your device and download the Midi app; otherwise, please access it through the browser at www.midi.io.

Midi does not have physical customer service offices at this time. All your questions and inquiries will be answered through our support channels.

The Midi App allows users to open and manage a demand deposit account maintained with a Participating Bank that utilizes the technological platform of Midi Technologies LLC.Through the Midi App, us...