Midi

Tap “Cards” on the Midi home screen.Tap the card in your card list to access the details.Tap “Settings”.Tap “Change PIN”.Enter your 6-digit access code or authenticate using biometrics.Enter your c...

Once you have requested the card, you must wait to receive it at your registered address.Once you have it in your possession, to activate it you must:Tap “Cards” on the main Midi screen.Tap the phy...

If the company code does not work when entered, you can contact support through our chat or by sending an email to info@midi.io to receive assistance.

You can contact Midi through the following support channels:Chatbot in the Midi App: Available 24 hours a day, 7 days a week.Email: By writing to info@midi.io.Web Help Center (Help Center – FAQs): ...

Open the App Store or Play Store on your device and download the Midi app to access your account.Tap the Midi App on your device to open the application.On the welcome screen, tap the “Sign In” but...

▪    Tap the Midi App on your device.▪    To access the app, you can use your 6-digit pass code, or you can enable biometric authentication, so you don't have to enter your pass code every time you...

If you need to update your name, either due to an error or a legal name change, you must contact support through our chat or by sending an email to info@midi.io, requesting to update your name.

No, to access Midi, you must log in from your mobile device or tablet via the application available on the App Store or Play Store. On the Midi website, you will find information about us and the a...

To access Midi on your tablet, you must have a phone number associated with your device and download the Midi app; otherwise, please access it through the browser at www.midi.io.

Midi does not have physical customer service offices at this time. All your questions and inquiries will be answered through our support channels.