Midi
- Total activity 193
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 85
Activity overview
Latest activity by Midi-
Midi created an article,
What happens when my Midi card expires?
When your card reaches its expiration date, you'll receive a notification and an email informing you.Note: The system automatically handles the issuance and shipping of a new card to your registere...
-
Midi created an article,
How do I unlink my account from a company?
Tap "My Profile" (profile photo in the top-left corner). Tap "Midi Account". Select "Companies". Locate the company you wish to unlink and tap the three-dot menu to the right of its name. Select "U...
-
Midi created an article,
How do I link my account to a company?
If your employer works with Midi, they may have previously sent you an invitation code. To link your account:Tap "My Profile" (profile photo in the top-left corner). Tap "Midi Account". Select "Com...
-
Midi created an article,
What happens if a purchase made with my card is declined or refunded?
When a purchase made with a physical or virtual card is declined or refunded by the merchant, the corresponding amount is automatically returned to your Midi account. This refund will appear in you...
-
Midi created an article,
What happens if I try to make a payment with insufficient funds?
The app will display two notifications:The first appears on the entry screen, indicating "Insufficient balance in your Midi account".If you choose to proceed anyway, the system will display a pop-u...
-
Midi created an article,
How do I change my card PIN?
Tap “Cards” on the Midi home screen.Tap the card in your card list to access its details. Tap “Settings”.Tap “Change PIN”.Enter your 6-digit passcode or use biometric authentication. Enter your cur...
-
Midi created an article,
How do I activate my physical card?
Once you receive your card at your registered address, follow these steps to activate it:Tap “Cards” on the Midi home screen. Select your physical card from the list. Tap "Activate Card". Enter you...
-
Midi created an article,
My company code is not working.
If the company code does not work, please contact support via our in-app chat or by emailing info@midi.io for assistance.
-
Midi created an article,
What should I do if I do not receive my company registration code?
Contact your company to verify that the code was sent. If you are not linked to any company that processes payments through Midi, proceed with the standard registration.
-
Midi created an article,
How can I contact Midi?
You can reach Midi through the following support channels:Chatbot in the Midi app: available 24 hours a day, 7 days a week.Email: write to info@midi.io.Help Center on the web (Help Center – Frequen...