Midi
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How do I access my account if I have the app installed and logged in on my device?
▪ Tap the Midi App on your device.▪ To access the app, you can use your 6-digit pass code, or you can enable biometric authentication, so you don't have to enter your pass code every time you...
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How do I access my account from another device?
Open the App Store or Play Store on your device and download the Midi app to access your account.Tap the Midi App on your device to open the application.On the welcome screen, tap the “Sign In” but...
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How long does my identity verification take?
Identity verification typically takes less than 5 minutes. However, if manual verification by Midi agents is required, the process may take between one (1) and two (2) business days.
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Why was identity not verified?
If you receive a notice indicating that your identity could not be verified without a specific reason, please contact support to resolve the issue.