Midi
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Recent activity by Midi-
How many Midi cards can I have?
Currently, Midi only allows you to get virtual cards from the Midi app. Physical cards will soon be included, along with more types of cards.If you need help, contact support through our in-app cha...
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How can I view Midi's privacy policy?
Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)Tap “Midi account”.Tap “Privacy policy”.All done! You will have already accessed the Midi privacy p...
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What if I am not a citizen of the country where I reside?
As long as your residency in that country can be confirmed, you will be able to register and use the Midi app without any problems
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What should I do if my Midi card is lost or stolen?
If your card is lost or stolen, it is important that you log in to the app and cancel it immediately.If you believe your debit card, PIN, or security credentials (as defined below) have been lost o...
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How can I check my Midi account details?
Midi allows you to access your Midi account information from the home screen by tapping on your bank account card or accessing it through your profile in the app.Access data from the home account s...
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What do I do if my ID document is not on the list?
Check our website “Midi.io” to see the list of permitted documents and the upcoming documents we will be adding for your country of residence.
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How do I report an unauthorized transaction or fraud with my Midi card?
If you believe your debit card, PIN, or security credentials (as defined below) have been lost or stolen, or if you believe an electronic fund transfer has been made without your permission, contac...
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How can I delete my Midi account?
Remember that this action is irreversible. Once your account is deleted, you won't be able to create a new one without contacting support and making a formal request to reactivate a deleted account...
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What happens if I don't receive the SMS?
If you don't receive your SMS, it might be in your SPAM folder. If you can't find it there, request a new one.If you still don't receive the SMS, contact support through our chat or by sending an e...
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How can I change the language of the app?
By default, Midi sets the default language on your device. If your device's language isn't available, English will be assigned as the default language. You can change the language at any time by fo...