Midi

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Recent activity by Midi Recent activity Votes
  • What are the requirements for registration?

    ▪    Your own valid phone number.▪    A valid identification document for the country of registration.▪    Your own valid email address.▪    Address.▪    Tax identification number. 

  • Can I use Midi from the browser?

    No, to access Midi, you must log in from your mobile device or tablet via the application available on the App Store or Play Store. On the Midi website, you will find information about us and the a...

  • The app doesn't detect my selfie. What can I do to get it detected?

    Follow these recommendations to perform the facial scan:The lighting should not be too low or too bright.Make sure the image is clear and free of shadows.Make sure your face is centered in the fram...

  • How do I unfreeze my Midi card?

    Tap "Cards" on the Midi home screen.Tap the card in your card list that you want to unfreeze.Tap “Unfreeze”.Enter your 6-digit pass code.Note: If you don't remember your pass code, you can tap the ...

  • Should I notify the user who issued the request of its rejection?

    It's not necessary to notify the requester that I've rejected the payment. Midi automatically notifies you of both payments made and rejected.

  • How do I request money using the Midi payment link?

    Midi allows payments between Midi users who are not added to each other's phone book using Midi payment links, a unique identifier that allows making and receiving payments without sharing personal...

  • How to send money using a Midi payment link?

    Midi allows payments between Midi users who are not added to each other's phone book using Midi payment links, a unique identifier that allows making and receiving payments without sharing personal...

  • What transactions can I make with my bank accounts registered in Midi??

    Currently, Midi only allows money transfers to accounts in your own name. The destination countries depend on the user's country of registration. More countries will soon be added to the list, and ...

  • How do I change my user photo?

    To change your user photo, go to your app profile, you can do this from either your home profile or your personal details section.Change your user photo from your app profile.Tap “My Profile” (by t...

  • How many times can I request the SMS code?

    You can request a verification code up to four (4) times within 24 hours, at intervals of 20, 30, and 50 seconds. After these attempts, access will be blocked, and you must contact support or wait ...