Midi

Money transfers between Midi users are instant and have no associated costs or fees.External transfers from Midi will have a fee depending on the destination country; see the fee table.

There is currently no limit to the number of accounts allowed to save, as long as they meet the conditions required by Midi.

Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)Tap “Midi account”.Tap “Personal Data”Tap on your tax address.Tap “Add tax address”Select the count...

If you cannot find your address when typing it, tap the “Search on map” option and search for your address on the map.If you still cannot find it, you can contact support through our chat or by sen...

Your virtual card with Midi doesn't need to be activated. Once you request it, it will be activated immediately.

You cannot cancel any money transfer or remittance made.

Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)Tap “Midi account”.Tap “Documents”.Tap “W-8BEN”.Zoom in, share, or save your W-8BEN.▪    You can zo...

If you notice your email is wrong after completing registration, you must follow these steps:▪    Access the app profile by tapping on your user photo located in the upper left corner of the app's ...

To request your Midi physical card, go to the "Cards" tab and tap the "Request Card" button. On this screen, you must confirm your shipping address, and the price and estimated delivery time will b...

If you need to update your name, either due to an error or a legal name change, you must contact support through our chat or by sending an email to info@midi.io, requesting to update your name.