Midi

If your contact doesn't have an active Midi account because they haven't completed registration and identity verification, you'll see a message inviting you to suggest they download the app to rece...

1.    Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)2.    Tap “Midi account”.3.    Tap “Documents”.4.    Tap “Personal data”.5.    Zoom in, share...

Once you receive your physical card and confirm that it is in good condition (sealed envelope, no visible damage or alterations), go to the "Cards" section within the Midi application and select yo...

You can view the details of any transaction made by tapping on it in the transaction list. If you have questions or problems with a transaction, contact support through our chat in the Midi app or ...

1.    Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)2.    Tap “Midi account”.3.    Tap “Documents”.4.    Tap “Midi Account Contract”.5.    Zoom i...

If you enter your date of birth incorrectly during the registration process, you must contact support through our chat or by sending an email to info@Midi.io, requesting to update your date of birt...

You can use your card at any merchant worldwide, whether in a physical or virtual store, or even to withdraw money from ATMs. Terms and conditions apply.

Before sending all external transactions, Midi performs a series of checks required by banking standards. If a contact doesn't meet Midi's requirements, the transfer will be fully refunded. If you ...

1.    Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)2.    Tap “Midi account”.3.    Tap “Documents”.4.    Tap “Midi Commissions”.5.    Zoom in, sh...

You will not be able to perform account or card transactions until your identity is verified and your bank account is created.