Midi

You can try to verify your identity up to three (3) times. If on the third attempt we identify that the documents have some type of problem or do not match the person registering, you must contact ...

Facial recognition is a system that allows a person to be identified by analyzing their facial biometric characteristics, in order to verify your identity and ownership of the documents provided.Ad...

All registered Midi users must sign the W-8BEN form to verify they are not U.S. taxpayers and to open their bank account. Furthermore, the signature will need to be updated every 2 years. You will ...

An identification number is required to complete Form W-8BEN, sign it, and open a bank account.

If you are or have ties to a Politically Exposed Person, you will not be able to create a Midi account. You must disclose this information during the registration process.

If you don't receive the verification code for your phone number via SMS during the registration process, it's possible that your number is already registered. If you're not receiving the SMS and b...

▪    Tap the Midi App on your device.▪    To access the app, you can use your 6-digit pass code, or you can enable biometric authentication, so you don't have to enter your pass code every time you...

Open the App Store or Play Store on your device and download the Midi app to access your account.Tap the Midi App on your device to open the application.On the welcome screen, tap the “Sign In” but...

Identity verification typically takes less than 5 minutes. However, if manual verification by Midi agents is required, the process may take between one (1) and two (2) business days.

If you receive a notice indicating that your identity could not be verified without a specific reason, please contact support to resolve the issue.