You can reach Midi through the following support channels:
- Chatbot in the Midi app: available 24 hours a day, 7 days a week.
- Email: write to info@midi.io.
- Help Center on the web (Help Center – Frequently Asked Questions (FAQ)): available anytime.
- WhatsApp (messages only): you can reach us at +1 (787) 668-9875, during Contact Center business hours.
- Contact Center: Business hours (AST):
▪ Monday to Friday, from 9:00 a.m. to 9:00 p.m.
▪ Saturdays, from 9:00 a.m. to 2:00 p.m.
▪ Holidays (Monday to Friday), from 9:00 a.m. to 9:00 p.m.