Midi allows you to change your phone number both from your app profile and during the login process.
Change phone from profile:
- Tap “My Profile” (by tapping the profile picture located at the top left of the app’s home screen)
- Tap “Midi Account”.
- Tap “Personal Data”
- Tap on your phone number.
Enter your new phone number
▪ Select your prefix
▪ Enter your new phone number in the field provided to verify it and access your account.
▪ Tap "Continue" to continue with the process.Note: Midi checks the format of the phone number, the “Continue” button will not be activated until you enter a valid number.
Enter your pass code
▪ Enter the 6-digit pass code you created during Midi registration.
Note: If you don't remember your pass code, you can click the "Forgot your pass code?" button and begin the pass code recovery process.
Verify your phone number
▪ Enter the six (6) digit code that you will receive by SMS.
▪ If you don't receive the code, you can request a new one after 30 seconds.Note: You can request a maximum of 4 codes per day.
- Create and confirm your new pass code if you forgot it.
- If you taped "Forgot your pass code?" during the process, you will be prompted to create and confirm your new 6-digit pass code before accessing the app.
- All done! You've now updated your phone number in Midi.